Privacy Policy – SerbiaOps

Effective Date: September 28, 2025

Last Updated: September 28, 2025

At SerbiaOps Consulting LLC (“SerbiaOps,” “we,” “our,” or “us”), your privacy is a priority. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.

1. Information We Collect

  • Personal Information: Name, email address, phone number, company details, and other data you voluntarily provide through contact forms or consultations.

  • Technical Information: IP address, browser type, operating system, cookies, and analytics data.

  • Business Information: Documents and details shared with us in the course of providing consulting services.

2. How We Use Your Information

  • To provide consulting and advisory services.

  • To communicate with you regarding inquiries, updates, and engagements.

  • To comply with legal and regulatory obligations.

  • To improve our website, services, and client experience.

3. Data Sharing

We do not sell or rent your personal data. We may share information only with:

  • Service Providers: Trusted third-party vendors (e.g., IT, payment processing, cloud storage).

  • Legal Authorities: If required by law or to protect our rights and security.

  • Business Transfers: In case of a merger, acquisition, or restructuring of SerbiaOps.

4. Data Retention

We retain your information only as long as necessary for the purposes stated in this policy, or as required by law.

5. International Data Transfers

As SerbiaOps operates with clients globally, your information may be processed outside your country of residence, including Serbia, the European Union, and the United States.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data.

  • Restrict or object to certain processing.

  • Withdraw consent at any time.

  • File a complaint with a supervisory authority.

7. Cookies

We use cookies and similar technologies for analytics and functionality. You can control cookie settings in your browser.

8. Security

We implement industry-standard safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

9. Contact Us

For questions regarding this Privacy Policy or to exercise your rights, contact us at:

📧 privacy@serbiaops.com

🏢 SerbiaOps Consulting LLC, Belgrade, Serbia